HeroBot is an autonomous, agentic AI executive that transforms any static website into an active, 24/7 digital storefront. Unlike traditional rule-based chatbots that only answer basic FAQs using rigid scripts, HeroBot uses advanced language models to understand context, answer complex questions, search products, and capture qualified sales leads.

Traditional chatbots are rule-based filing cabinets that break down the moment a customer asks a question outside of a pre-written script. HeroBot is agentic, meaning it reasons, learns from interactions, and actively guides customers toward a conversion or purchase, functioning more like a human sales or customer care agent than a static FAQ page.

None at all. HeroBot is built with both non-technical and technical stakeholders in mind, featuring a guided interface. You can go from zero to live in under 10 minutes without writing a single line of code.

Setup takes just a few simple steps:

• Add Knowledge: For businesses, the primary source of information is your company website. You can link your URL to HeroBot to be crawled, and if you have additional documents, FAQs, or a knowledge base, you can upload them.
• Customize: Pick your preferred branding styles, tone of voice, and welcome or exit messages to set a unique company identity.
• Go Live: Copy the line of code and paste it onto your website.

You can link your website URL to scrape details and upload standard business documents (PDFs, Word documents, text files) all existing FAQs, product documents, etc.

Immediately after the knowledge base is added, HeroBot generates the line of embed code, which appears on the right side of the header. You simply copy and paste this code into the HTML header of your website, and the agent appears instantly.

During the beta period, we have released only the text-based chat interface. Voice and avatar-based options will be introduced in upcoming versions.

During the beta, HeroBot supports only English. In future versions, we plan to add up to 50 languages natively, allowing you to automatically communicate with international customers in their local language without manual translation setup.

To prevent AI hallucinations or awkward dead-ends, HeroBot is backed by cognitive security and safe fallback mechanisms. If an inquiry falls entirely outside its trained knowledge base, it smoothly captures the user's contact details and routes the query to your human support team.

The Free Beta Tier gives you full access to test the platform for a 30 days beta period at zero cost. It includes up to 50 conversations per month (which means 50 questions and 50 answers) and single-member access to evaluate how the agent performs on your live website.

When your account approaches or hits its monthly conversation limit, you will receive a notification in your dashboard, and an email will be sent to your registered address. You can instantly self-serve upgrade to a higher tier (such as Starter, Growth, or Pro) or connect directly with our team to arrange a custom top-up so your website experiences zero downtime.

Yes. You have full control over your subscription directly from your account dashboard, allowing you to upgrade, downgrade, or cancel your plan as your business scaling needs evolve.

HeroBot integrates with virtually any website builder or custom tech stack. Whether your site is built on WordPress, Shopify, Webflow, Wix, Squarespace, or a custom-coded React/Node application, installation requires only a single snippet of embed code copied into your site header.

Yes. In the future HeroBot will provide API integrations that allow you to sync captured leads and customer conversation logs directly into platforms like HubSpot, Salesforce, Zendesk, or your preferred internal databases and email workflows.

Absolutely. You have full control over the visual presentation, utilizing over 50 customisation options for widget colors, fonts, greeting messages, and placement bubbles so it looks like a native extension of your brand rather than a third-party tool.

Yes. HeroBot is strictly bound to the knowledge base and documents you upload. During setup, you can define clear behavioral boundaries and guardrails so the agent politely redirects stray user questions back to your products and services.

Your dashboard includes built-in analytics that track total customer interactions, common user questions, successful lead captures, and unresolved queries, giving you clear visibility into what your customers are asking and how the agent is performing.

Yes. You have full access to a searchable transcript log of every single conversation session, allowing you to review real customer interactions, extract valuable market insights, and fine-tune your knowledge base over time.

HeroBot’s underlying cloud architecture scales automatically. Whether you have 10 visitors or 10,000 concurrent visitors, the system handles the load dynamically with low latency for your customers.

Yes. Depending on your chosen plan, HeroBot supports multi-member access (ranging from single-user accounts on the Free tier up to 10+ team members on Growth and Pro plans) so your sales and support teams can collaborate seamlessly. However, during the beta phase, account access is restricted to a single user.

We do not use your data to train models. However, Herobot uses third-party open source and proprietary AI (e.g. OpenAI), which may or maynot train their model. We do not have control on their policies.

No. HeroBot is built with robust prompt-injection protection and cognitive boundaries, ensuring it stays strictly on-brand and focused on your business objectives during every customer interaction.